The order is registered copy of submitted eDoc, eDoc copy or annex. The order can contain one or more information requests, i.e. extract of document X and certified copy of the document Y. Public user has ability to create orders online and pay for them. Public user gets an electronic copy of order after order is paid and prepared. This chapter describes how to:
•Create new order. For more information see chapter 5.3.1 How to create new order.
•Withdraw online created order. This function is available only before, payment. For more information see chapter 5.3.2 How to withdraw .
•Pay for order. For more information see chapter 5.3.3 How to pay for .
•Review prepared order. For more information see chapter 5.3.4 How to find and review prepared order.
During order process, the order gets in various states. Each state is described in the table:
Table 5 Order states description
|
State |
Description |
|
Preparing |
This state identifies, that order is created by the public user and is not submitted to RGD yet. |
|
Created |
The state “Created” is set automatically by the system after the user creates the information services order in the system. |
|
Confirmed |
The state “Confirmed” is set by the user after the user confirms taxation. |
|
Paid |
The state “Paid” is set automatically by the system, after the cashier confirms the payment transaction with the payment item information services order. |
|
Processing |
The state to the order is set by the user when the preparation of the final result file(s) is started by the user. |
|
Prepared |
This state can be set only for certificate of burdening inscription after the processing is finished and documents are prepared for the final processing phase. |
|
Prepared for delivery |
The state “Prepared for delivery” is set to the order after the user records the fact that result file(s) are prepared, printed and signed and sealed. |
|
Completed |
The state “Completed” is set by the user to the order after the user records that all requests were delivered to the information services order. |
|
Deleted |
The state “Deleted” is set by the user to the information services order if the user deletes the information service order from the system. |
|
Rejected |
The state “Rejected” is set by the user if the user records rejection of the information service order. |
|
Withdrawn |
Withdrawal can be executed by public user only and until payment is not accepted for the particular order. |
All information about order state and history is given in order history tab.